Cancellation and Refund Policy

Last updated: 14/10/2024

At lifeeasysale.shop, we aim to provide a seamless shopping experience for our customers. Please read our Cancellation and Refund Policy carefully to understand how we handle order cancellations, returns, and refunds.

1. Order Cancellation

Before Shipping:

• Cancellation by Customer: If you wish to cancel your order, please contact us as soon as possible at therealgyaninfo@gmail.com. If your order has not yet been processed or shipped, we will cancel it and issue a full refund.
• Cancellation by lifeeasysale.shop: We reserve the right to cancel orders for reasons including, but not limited to, stock unavailability, payment issues, or inaccuracies in product or pricing details. In such cases, you will be notified, and a full refund will be processed.

After Shipping:

• Once your order has been shipped, it cannot be canceled. However, you may be eligible for a return and refund under our Return Policy (see below).

2. Return Policy

• We accept returns for items purchased on lifeeasysale.shop within 5 days of delivery, provided the item is unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return:

• To initiate a return, please contact our customer support team at therealgyaninfo@gmail.com with your order number and details of the item you wish to return. We will provide instructions on how to send the product back to us.
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
• We recommend using a trackable shipping service or purchasing shipping insurance for returned items. We cannot guarantee that we will receive your returned item.

3. Refund Policy

Eligibility for Refunds:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.

Partial Refunds:

• In some situations, only partial refunds are granted, such as items that are:
  • Not in their original condition.
  • Damaged or missing parts for reasons not due to our error.
  • Returned after the return period has expired.

Late or Missing Refunds:

• If you haven’t received your refund within the stated time frame, first check with your bank or credit card company, as processing times can vary. If you’ve done this and still have not received your refund, please contact us at therealgyaninfo@gmail.com.

4. Exchange Policy

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Insert Email Address], and we will assist you in the process.

5. Contact Us

• If you have any questions about our Cancellation and Refund Policy, please reach out to our customer support team at therealgyaninfo@gmail.com, or visit our Contact page Contact – My Store (lifeeasysale.shop).